Career

As part of the Branding and Marketing team, you will be responsible for supporting the brand strategy development and driving marketing campaigns/initiatives to meet organisational KPIs and ensuring overall brand alignment. You will also develop effective, integrated strategies to improve User Experience and build engagement with key stakeholders.

Key Responsibilities:

Branding

• Take ownership of the brand and support the vision, mission, organisational goals and strategies
• Be the custodian of the brand, and to work with branding agency to strategise, position and create compelling brand content to engage our stakeholders
• Work with team members to co-develop impactful strategies to increase brand awareness and equity, and stay relevant to our customers.
• Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimised for search and user experience for all channels, offline (physical) and online, and social.
• Help translate brand strategies into brand plans, positioning and go-to-market initiatives.
• Assist to align the whole company around the brand’s positioning

Marketing

• Support online acquisition marketing activities and social media strategy.
• Create and manage creative online marketing campaigns to support the PCF’s brand positioning and perception, as well as to drive enrolment.
• Select and manage relevant agency partners in support of the branding & marketing strategy
• Monitor and analyse data and insight reports for marketing activities and campaigns.
• Work with the web administrator, designer and internal stakeholders to ensure the corporate website reflects the latest trends and benchmarks in design and web architecture and accessibility, in line with our brand persona.
• Work with the social media team and web administrator to generate analytics and insight reports, including regular dashboards for performance tracking, measurement etc.

Others

• Support the communications and PR team on an ad-hoc basis.
• Work on projects/initiatives that may be outside of the main scope of work.
• Any other duties as assigned by RO or Director

 Job Holder Requirements:

• Qualification: Degree in Marketing, Communications or relevant fields
• Experience: At least 6 years of working experience in a marketing and branding environment
• Those with leadership experience will be considered for a more senior role accordingly.
• Other Knowledge / Skills / Attributes:
  • Strong communication skills and an ability to build rapport with customers
  • Possess good written and oral English language skills. Being effectively bilingual in a second language would be an added advantage.
  • Experience in advertising and marketing activities and strategies
  • Possess knowledge about SEO, SEM, Google Analytics, as well as other marketing & analytical tools.
  • Website content management skills.
  • Those with communications/PR experience will have an added advantage
  • Possess a positive attitude, cheerful disposition and good interpersonal and conflict management skills to work with different stakeholders from across the organisation
  • Where required, be able to work occasionally after office hours and some weekends to support events or tight deadlines.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

PCF is the leading Preschool Anchor Operator (AOP) in Singapore with about 1 in every 5 children enrolled in preschool being in Sparkletots centres. In this regard, PCF aspires to be a responsible and competent AOP which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the Early Childhood Development Agency and other regulators.

This role would assist the Director/Manager in the implementation of various initiatives by coordinating with PCF preschool centres’ leaders and relevant parties, with the ultimate aim to be compliant with legislative requirements, improving operational and financial performance of the PCF preschool centres, including but not limited to the following areas: 

Key Responsibilities:

• Involvement in generating, compiling, analysing and sharing of various types of data/information with relevant stakeholders in compliance with PCF & AOP requirements and also to serve other reporting purposes on the frequencies as pre-determined.
• Support in admin and operational work which needed to be coordinated for centres at HQ level, including but not limited to systems enhancements, process improvement, centralised procurement and activities to support disadvantaged families etc.
• Involvement in ad-hoc cross-functional initiatives e.g. enrolment-related projects, coordination of staff welfare/team building activities.
• Provide all other administrative assistance required for the PMD/CMS department when needed. 

Job Holder Requirements: 

• Qualification: Degree in Information/Data Management related fields
• Experience: At least 2 years of administrative related experience, preferably in managing huge data and handling projects
• Other Knowledge & Skills, and Attributes:
  • Must be proficient in Microsoft Office, especially Microsoft Excel and familiar with pivot table, vlookup, filters and formulas etc. Knowledge of Microsoft Powerpoint, infographic presentations and any IA software (such as tableau) is advantageous
  • Meticulous, prefer to work with numbers and have eyes for details
  • Able to multi-task, resourceful & well organised
  • Good team player with effective problem-solving skills
  • Good communication and interpersonal skills

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

PCF is the leading Preschool Anchor Operator (AOP) in Singapore, with about 1 in every 5 children enrolled in preschool being in PCF Sparkletots centres. We operate over 360 preschools island-wide with an enrolment of over 40,000 children. PCF is committed to offer high quality preschool education to our children and families.

This role is pivotal in managing operations support for PCF Sparkletots centres, in areas such as incident/case management and stakeholders’ outreach/engagement. It involves conducting investigations and working with stakeholders on recovery plans.

Key Responsibilities:

1. Review Feedback and Investigate Incidents
• Review feedback/complaints and conduct internal investigations on incidents in the Centres.
• This includes working with Centre Leaders to improve work processes/service delivery to
minimize/prevent future recurrences.
• Guide Centre Leaders in effectively handling and managing stakeholders’ escalation and
Complaints.
• Work closely with ECDA in managing incidents/stakeholders’ escalation and/or feedback.
• Share lessons learnt from incidents and feedback with all Centre Leaders via various platforms such as advisories, briefings and sharing sessions.
• Track and monitor progress and status of feedback and incidents.
• Provide regular updates and prompt escalation of serious cases to Snr Management.
• Assist in preparing statistics to support the analysis of the cases and feedback.

2. Ensure Adequate Surveillance of Centres
• Assist in ensuring Centres carry out adequate surveillance. Regular checks and review of the following monitoring tools:
• Regular review of Centre’s CCTV Review Reports
• Conduct ad-hoc call back of CCTV footages
• Support in the organization of Crisis Simulation Exercise, etc
• Develop other tools that may help to enhance the surveillance of children’s safety, security and
well-being in the Centre.

3. Other duties
• Support and guide Centre staff in addressing operational issues, new initiatives, and/or projects, focusing on customer satisfaction.
• Be familiar with Centres’ operating standards/guidelines and assist in implementing workplans to meet desired outcomes, and fine-tune/streamline work processes where necessary.
• Support the Directors in work/initiatives to improve Centres and services’ service and/or operational efficiency and performance.
• Take up any other duties as assigned by RO/PCF Management.

Job Holder Requirements:

• Diploma/Degree in related field
• At least 5 years of relevant working experience
• Excellent interpersonal skills
• Excellent written communications skills
• Experience in education services, operational and/or service-oriented industry.
• Experience in case management or with an investigation background is a plus
• Possess a collaborative and pro-active attitude, and work well in team-oriented
• work environment
• Strong organisational skills with the ability to multi-task
• Ability to work well under pressure and tight deadlines

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

PCF is the leading Preschool Anchor Operator (AOP) in Singapore, with about 1 in every 5 children enrolled in preschool being in Sparkletots centres. We operate over 360 preschools island-wide with an enrolment of over 40,000 children. PCF is committed to offer high quality preschool education to our children and families.

This role is pivotal in communicating work processes and driving organizational changes to the various stakeholders. It also provides operational support to Centres, particularly providing leadership support and guidance.

1. Strengthen the Communication Channel with Centres
– Strengthen the communication channel with our Centres and other relevant stakeholders, supporting and guiding Centre staff in addressing operational issues and new projects.
– Work closely with the centre leadership team to facilitate and support staff while implementing the digital transformation process.

2. Standardisation of Processes
– Review SOP and work towards standardization of work processes among Sparkletots.
– Guide centre leaders in leading and guiding staff towards the organization’s culture and values.
– Build a strong community of leaders in PCF and provide them with strong peer support and network.

3. SSWB
– Assist in the overseeing and monitoring of SSWB Leadership Programme for Centre Leaders to bring about greater awareness of SSWB and Children First amongst Centre Leaders and help them build the Children First culture in the Centres.
– Assist in conducting training/briefing sessions on SSWB-related matters and provide guidance to staff/centres.
– Monitor related mandatory training programs and other compliance matters.

4. Other duties
– Be familiar with centres’ operating standards/guidelines and assist in implementing workplans to meet KPIs and/or other desired outcomes.
– Support the Directors in work/initiatives to improve the service and/or operational efficiency & performance of PCF Centres/Services.
– Take up any other duties as assigned by RO/PCF Management.

Job Holder Requirements:
• Diploma/Degree
• At least 5 years of relevant working experience
• Strong people skills
• Excellent written and verbal communications skills
• Experience in education services or a service-oriented industry
• Possess sound knowledge of regulatory requirements
• Possess a collaborative attitude and work well in a team-oriented work environment
• Strong organisational skills with the ability to multi-task
• Ability to work well under pressure and to tight deadlines

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities: 

• Plan, develop and review PCF Sparkletots Mother Tongue Language (MTL) Curriculum and programmes to ensure alignment to the Ministry of Education (MOE) Nurturing Early Learners (NEL) Framework and Early Childhood Development Agency (ECDA) Early Years Development Framework (EYDF).
• Develop and conduct appropriate developmental programmes and on-the-job training to raise the pedagogical skills of our MTL teachers and their ability to facilitate children’s optimal learning.
• Recommend appropriate training / professional development courses and workshops to close the performance gaps/learning needs identified by centre leaders.
• Establish learning communities/circles within the MTL teacher fraternity to promote the exchange of ideas / best practices and further enhance the overall quality of teaching and learning.
• Audit the full and effective implementation of the PCF Sparkletots MTL Curriculum and programmes across all centres to ensure consistent, high-quality children’s learning experiences and outcomes. Furnish centres with reports on audit findings and share recommendations for improvement.
• Introduce initiatives/programmes which involve parents as strategic partners in MTL education.
• Value-add submissions from centres for national awards, accreditation or funding.
• Strengthen PCF’s position in the offering of MTL as an Anchor Operator and leader in the early childhood education field through curriculum innovations, staff and children’s achievement in national awards/competitions / Early Childhood Education (ECE) Conferences and participation in research activities.
• Engage and partner with key stakeholders in the community (ECDA / MOE / Ministry of Social Services & Family / National Heritage Board / Ministry of Health, etc.) in the development of resources and the implementation of special MTL programmes.
• Interview potential MTL candidates and conduct language proficiency tests to determine suitability for hire and to meet industry standards.
• Monitor/enable PCF to meet the Key Performance Indicators (KPIs) set by ECDA on the provision of MTL in centres.
• Plan and lead MTL teachers and centre leaders on overseas learning journeys for optimal professional development.
• Conduct and evaluate MTL programmes for appropriateness and constantly monitor to ensure learning goals and quality standards are met.
• Contribute to Professional & Education Development Division (PED) projects.
• Any other duties in support of Director, PED.

 Job Holder Requirements: 

• Minimum Bachelor in Education/ECE or higher
• Has at least 3-5 years in managing the development and implementation of curriculum
• Has at least 3-5 years in developing and executing training programmes
• Knowledge of instructional / curriculum design, content development and delivery
• Keep abreast with current trends and has sound pedagogical knowledge and skills on child development
• Team player with good communication and interpersonal skills with good command of spoken and written English and respective Mother Tongue Languages
• Familiar with MOE Nurturing Early Learners Framework and ECDA Early Years Development Framework
• Familiar with ECDA Regulatory Standards and Singapore Preschool Accreditation Framework (SPARK) Quality Rating Scale (QRS)
• Able to use initiative and work independently
• Believes in continuous learning to build personal capacity as a Language Specialist

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities: 

• Train, coach and mentor staff in implementing quality teaching and learning approaches and providing quality learning environments in centres.
• Assess and coach centres with ECDA Regulatory Standards, furnish centres with reports and provide recommendations for improvement.
• Assess and coach centres in fulfilling SPARK requirements, furnish centres with reports and provide recommendations for improvement.
• Conduct audit across all PCF Sparkletots Preschools to ensure consistent implementation of PCF Sparkletots Curriculum. Furnish centres with reports on audit findings and provide recommendations for improvement.
• Observe lesson implementation by teachers.
• Support centres in achieving the organisation’s Key Performance Indicators (KPIs).
• Any other duties in support of the works of the division.

 Job Holder Requirements: 

• Qualification: Minimum Bachelor in Education/Early Childhood Education or higher
• Experience:
• Has at least 2 years of teaching experience in an Early Childhood (EC) setting
• Has at least 2 years of visionary & curriculum leadership in an EC setting
• Has at least 2 years of experience in mentoring and/or coaching in an EC setting

• Other Knowledge / Skills / Attributes:
  • Has the relevant skills and knowledge to mentor teachers and/or Centre Leaders in an EC setting
  • Familiar with ECDA Regulatory Standards & SPARK Quality Rating Scale
  • With ECDA licensing & SPARK assessment, experience will be an added advantage
    • Has sound EC pedagogical knowledge and skills in the delivery of curriculum
  • Has the confidence to guide and advise on the EC curriculum
  • Proficient in the English language, both verbal and written and able to converse in Mandarin to engage with Chinese Language Educators
  • Possess excellent communication and interpersonal skills with a great sense of responsibility.
  • Able to plan for coaching sessions, hold meetings/discussions and conduct training
  • Able to multi-task, work independently and collaborate effectively as a team member in a fast pace environment
  • Able to motivate and inspire others to work towards continuous improvement
  • Believes in continuous learning to build professional and personal capacity as an EC educator and a coach

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

We are looking for a highly experienced and dynamic individual to plan, strategise and implement systems to push for a high level of customer service and experience in PCF.  A key leader who can create a culture, analyse insights and develop processes to meet organisational goals in service operations. 

Key Responsibilities: 

• Develop and execute the strategic vision and direction for the team, ensuring that customer and organisational service needs are met.
• Improve the customer service experience by creating engaging and effective processes, policies and standards and establishing performance metrics for the team.
• Develop and implement methods to record, assess and analyse customer feedback and data to build customer relationships and achieve excellence in customer experience, engagement and loyalty.
• Develop and execute initiatives, including assessing training needs and implementing programmes to build service culture and capability within PCF.
• Establish protocols and procedures relating to how PCF should relate to, engage and assist customers.
• Oversee and coordinate cross-functional resolutions for complex issues and concerns.
• Lead, mentor and motivate the customer service team
• Keep ahead of industry developments, recommend updates and expansions to technology, equipment and policies that will lead to improvements in customer experience
• Undertake any other ad-hoc duties or projects as assigned by Supervisor or Director. 

Job Holder Requirements: 

• Experience: At least 12-15 years of working experience in a customer service environment
• Other Knowledge / Skills / Attributes:
  • Strong leadership and people management skills; extensive experience in running operational customer service teams and call centres
  • Able to multitask, perform highly unstructured tasks and work with teams of people both inside and across different business units.
  • Able to interpret and analyse available data to recommend and develop improvement strategies
  • Possess excellent written and oral English language and negotiation skills.  Being effectively bilingual in a second language would be an added advantage.
  • Proficiency in customer service software or CRM systems
  • Possess a positive attitude, cheerful disposition and good interpersonal skills to work with different stakeholders from across the organisation
  • Where required, be able to work occasionally after office hours and some weekends to support events or tight deadlines

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Compliance-oriented HR Administrative Tasks
• Ensure eligible employees go through the confirmation of appointment process with their superiors and issue confirmation/extension of probation letters to them.
• Ensure proper documentation of employee movement or changes to terms of employment such as transfer, re-designation, re-deployment, salary adjustment, conversion of type of employment, etc.
• Follow-up on renewal of contracts for short-term hires and employees on retirement & re-employment contracts.
• Perform salary benchmarking and propose salary adjustments to Executive Principals/District Heads in accordance with HR Pay policies.
• Assist in the administration of compensation and benefits programmes where necessary.
• Maintain employees’ personnel files and records in electronic form.
• Conduct HR audit checks at the centre as and when required.

2. Employee Support
• Provide support and advice to employees on various HR matters such as leave, claims, compensation, benefits, performance management, etc. and resolve the issues accordingly.
• Provide counselling to staff to address their grievances and/or disciplinary issues where necessary.
• Provide assistance to line managers in employee grievance handling and disciplinary cases.

3. HRIS – Leave and Claims Matters Administration
• Set up employee’s leave entitlement in the system.
• Resolve employee’s leave entitlement and claims issues in HRIS.

4. Others
• Assist in the development and implementation of HR policies.
• Assist in conducting onboarding for new hires.
• Conduct employee briefings for staff affected by centre consolidation and conversion.
• Conduct employee exit interviews as and when necessary.
• Liaise with external agencies as and when necessary.
• Preparation of reports as and when required.
• Any other projects or tasks assigned by the management.

Job Holder Requirements:

1. Minimally Diploma/Bachelor Degree in HRM or equivalent
2. Two (2) years of working experience in a related field
3. Other Knowledge & Skills and Attributes:
o Good knowledge of employment laws and prevailing HR practices.
o Good communication & interpersonal skills.
o A hands-on person who is resourceful, well-organized and meticulous with an eye for detail and the ability to meet tight deadlines.
o Able to work independently and proficient in multi-tasking.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Provide support for administration and financial work.
2. Where applicable, assist in managing, tracking budgeting, and costing uses for Developmental Support (DS) & Learning Support (LS) Programme.
3. Management of DS & LS Programme case files, DS & LS enrolment muster and DS & LS registry (SSNet).
4. Assist in carrying out Mean Tests.
5. Coordinate and liaise with the Inclusive Education Team colleagues to collate all required DS & LS Programme forms.
6. Prepare all required documentation for Case Filter Meetings (CFM).
7. To contact parents whose children require the DS / LS packages, to arrange appointments to meet Social Worker or to remind them to attend the Doctor’s appointment.
8. To contact parents for the liaison of outstanding fees.
9. Cross-supporting one another when the need arises.
10. Any other tasks assigned by PCF Management.

 Job Holder Requirements: 

• Degree from a recognised University or equivalent
• Minimum 1 year of working experience in a related field
• Proficient in MS Word, Excel, Powerpoint and Outlook
• Good communication skills, both verbal and written
• Has motivation, initiative and drive
• Willingness to learn
• Good team player
• Special interest in special needs cause
• Preferably have the knowledge of accounting for costing / budgeting processes

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities: 

• Overall management of the centres assigned. The scope of work includes HR management, finance, audit, regulatory compliance and public relations.
• Level up the education outcome for the centres under management. This includes securing the appropriate resources and guiding the centres on curriculum-related matters (implementation and development) and developing Centre Principals as effective curriculum leaders who are able to monitor teaching and learning and develop teachers as effective facilitators.
• Manage the team towards optimising operational processes and improving efficiency.
• Ensure financial integrity and discipline within the group, complying with Finance SOPs, appropriate cost management and effective implementation of plans to improve the group’s financial position.
• Direct the group towards timely compliance with the key performance indicators of the respective regulators and funding source.
• Work with the respective teams to chart/attain the development milestones for each centre and secure appropriate resources to attain these goals. Examples are enrolment management, hiring qualified professionals to meet funding KPI, attaining accreditation (SPARK) and inspiring centres to embark on innovative projects.
• Training and development of the entire team focused on raising competencies and performance. Evidence of the use of appropriate tools/platforms (eg. Training Needs Analysis, Sharing of Best Practices).
• Initiate positive engagement with parents, Advisor/Branch management and community to project a professional image for PCF and elicit support for the programmes to benefit the children in PCF.

 Job Holder Requirements: 

• Minimum Degree in Early Childhood or equivalent
• Minimum 10 years experience in centre operations & administration, curriculum leadership
• Strong leadership skills with a proven good track record in managing teams
• Excellent communication and interpersonal skills
• Able to multi-task, is resourceful, well-organised and meticulous
• Able to work with initiative and independence
• Good team player with effective problem-solving skills
• Proficient in Microsoft Office applications

 Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 3 months, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:
1. Procurement
• Adhere to the principles of Transparency, Open and Fair Competition, and Value for Money in all procurement activities.
• Execute procurement activities in accordance with the PCF Purchasing Policy and standard procurement procedures.
• Administer tenders including drafting of tender specifications, publication, briefings, responding to enquiries, tender closing, conducting clarifications, evaluations, seeking approval, contracting, etc.
• Guide and work with PCF divisions, departments and centres to finalise requirements, evaluations, approval papers, etc.

2. Systems and Processes
• Support the administration of the procurement system.
• Support the review and updating of standard operating procedures.
• Support spend analysis and demand aggregation projects, and process automation initiatives.

3. Contracts Management
• Support the maintenance of the contracts database and issue reminders for contract renewals in a timely manner.
• Support periodic reviews of the Conditions of the Contract, and support contract disputes resolution.

4. Training
• Support the preparation of training content and conducting of procurement training sessions and centre engagement sessions for PCF divisions, departments and centres.
• Draft and issue procurement advisories and quarterly newsletters.

5. Administration
• Process vendors’ registration and respond to enquiries.
• Conduct review of purchase orders and support audits.
• Perform filing and office management.
• Any other duties assigned.

Job Holder Requirements:

1. Degree with a minimum of 2 years relevant working experience or
2. Diploma with a minimum of 4 years relevant working experience.
3. Experience in administering tenders and using procurement systems is a must.
4. Proficient in MS Word, Excel and PowerPoint.
5. Excellent organising, presenting and writing skills.
6. Able to work in a fast-paced environment.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:
A digital innovator to create IT-enabled business capabilities to support the PCF strategies. Act as a business analyst to work closely with the business users to articulate business requirements, perform user acceptance tests and handle issue management. Also act as a project manager in outsourcing management to execute the project delivery successfully.
• Conceptualize the use of technology for PCF to improve staff work productivity by proactively engaging business users, documenting and analysing existing business processes and systems and proposing improvements.
• Conceptualize, plan and manage the Resource Management project for PCF.
• Plan and manage the Redevelopment of Student Management System project for PCF.
• Conceptualize, plan and manage new projects that the business users have identified under the PCF Digitization plans.
• Value-add to customers, i.e. divisions and departments, by providing advice on best practices in exploiting appropriate digital technology, facilitating and supporting customers’ change management process and influencing their alignment with the PCF vision.
• Manage ICT projects throughout the life-cycle, from business requirements gathering, preparing project proposals and procurement to implementation, to ensure that projects meet customers’ requirements and are delivered on time and within budget.
• Perform project management in an outsourcing environment to ensure that (a) contractual obligations are met, and projects are successfully delivered by vendors/service providers; (b) contracts continually meet customer’s needs; (c) vendors’ performance is monitored in accordance to contractual obligations and service-level agreements; (d) project risks are properly mitigated and managed.
• Monitor issues for proper resolution and closure.
• Develop and enhance customer intimacy to achieve customer satisfaction.

Job Holder Requirements:
• Degree in Computer/Computer Science, Electronics Engineering, Information Technology, or equivalent.
• At least 3 to 6 years of working experience, with a minimum of 2 years of relevant experience in business analysis, IT consulting, project management and outsourcing management.
• Strong business analysis, project management, outsourcing management and people management skills.
• Proactive, quality-conscious, self-starter with an analytical and methodological mind.
• Result and customer oriented with multi-tasking capabilities.
• Good verbal and written communication, presentation and negotiation skills

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Work with Hiring Divisions on meeting manpower needs
2. Develop, execute and evaluate attraction and recruitment strategies
3. Screen, shortlist and arrange interviews with shortlisted candidates
4. Conduct Interviews and reference checks, where necessary
5. Administer and improve the onboarding process
6. Prepare Appointment Letters and other HR-related documents.
7. Liaise with internal & external parties for recruitment-related activities
8. Participate in recruitment efforts For e.g. Career Fairs, Walk-in Interviews and Virtual Interviews
9. Prepare HR reports and statistics
10. Data entry/checking, tracking and monitoring data / various recruitment metrics
11. Review and develop relevant HR SOPs and policies, circulars etc.
12. Undertake HR projects, recruitment and retention initiatives
13. Administer funding matters

Job Holder Requirements:
• Qualification: Diploma / Bachelor’s Degree
• Experience: Minimally 2 years of HR-related experience/equivalent
• Other Knowledge / Skills / Attributes: MS Office, Good interpersonal and communication skills

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret to inform you that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Conduct student assessment and therapy planning 
   1. Conduct psycho-educational assessments for diagnosis of neurodevelopmental conditions, school placement, and / or to inform therapy
   2. Formulate client-centred and SMART (Specific, Measurable, Attainable, Relevant, Timely) goals in collaboration with students and relevant stakeholders
   3. Select appropriate and specific outcome measures to enable evaluation of therapy progress and outcomes
   4. Provide therapy recommendations based on evaluation of student’s needs
   5. Communicate assessment results, therapy plans, goals and outcome measures to students and other relevant stakeholders
2. Provide clinical guide and intervention 
   1. Adhering to clinical protocols and Standard Operating Procedures (SOPs)
   2. Provide clinical expertise and consultation for research and education
   3. Provide interventions for students both in the inclusion and integration setting whenever needed
   4. Evaluate therapy progress and outcomes using selected therapy outcome measures at regular intervals
   5. Modify therapy plans based on student’s progress and motivation as well as therapy outcome measures collected
   6. Improve intervention by the adoption of new techniques and technologies
   7. Communicate intervention plans, outcome measures, progress and discharge criteria to relevant stakeholders
   8. Empower students, caregivers and teachers on methods to enhance health, mobility and functions through self-management strategies
   9. Prescribe assistive devices and equipment according to students’ and teachers’ needs
3. Perform clinical administration and operations 
   1. Educate parents, caregivers and teachers on available clinical services
   2. Monitor utilisation of equipment and resource materials
4. Continuing education, research activities and training 
   1. Participate in continuous professional development
   2. Conduct continuous professional development

Job Holder Requirements: 

• Recognised Master in Psychology in established institutions
• Eligible for registration with the Singapore Register of Psychologists (SRP)
• Minimum 2 years (s) of working experience in a related field
• Comfortable working independently as well as part of a team, being both client-centred and service-oriented   

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

• Assist in shaping and driving PCF’s strategy and long-term goals in line with our mission, vision and values
• Conduct research on and monitor trends and changes, compile reports and findings
• Make sense of data, evaluate forecast and analytical models for effective and evidence-based decision making or create competitive strategies, business recommendations and improvements
• Present findings to both senior management and other groups within PCF
• Monitor PCF’s operational and strategic performance or KPIs (by various business units), and provide support to align processes to overall corporate goals or strategy
• Organise and facilitate strategic engagement, review or planning sessions for senior leaders and other staff of PCF
• Provide secretariat support for PCF’s Board and its committees
• Within the department, work closely and collaborate with other team members.  Provide support in internal communication of strategies and give guidance to junior members.
• Participate in various task force and committees as assigned by the Director as a representative of the Strategic Planning & Communications team
• Any other duties as assigned by the Director

Job Holder Requirements:

1. Degree/Masters in Business or Organizational Development (OD)
2. At least 8-10 years of working experience in a consultancy or OD environment
3. Able to perform highly unstructured tasks and work with teams of people both inside, across different business units, and outside the organization.
4. Possess superior written and oral English language skills, with mastery to bring planned strategies to life, and create effective presentations
5. Confidence in presentation and communication, as well as in facilitating large group discussions, with the ability to engage a wide variety of audiences.
6. Rational and logical, with the ability to do systems thinking and integrate ideas from many different areas into a common vision; make complex subjects understandable.
7. Possess a positive attitude, cheerful disposition and good interpersonal skills to work with different stakeholders from across the organisation
8. Be a matured, resourceful and adaptable team player who can work independently with minimal supervision as well as part of a team in a fast-paced environment
9. Be able to handle multiple projects and tasks with tight and overlapping deadlines
10. Where required, be able to work occasionally after office hours and some weekends to support events

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.
We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Conduct casework and counselling

• Readily conduct needs and intake assessments by taking into account the integration of a range of information
• Formulate casework intervention plans
• Implement case and care plans and interventions
• Evaluate progress and effectiveness of casework interventions
• Conduct closure of cases upon achieving sustainable service outcomes for students, families and communities
• Review social reports, case notes and documents
• Represent the team in its advocacy efforts for students/families with needs, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners

2. Conduct group work and/or community work

• Develop and facilitate group intervention plans
• Conduct student/community assessments, adapt group/community work processes and specialized intervention strategies
• Review progress and effectiveness of group interventions
• Integrate best practices into group/community work

3. Perform community development work

• Lead environmental scans and community need assessments
• Mobilise community resources
• Implement and develop community development initiatives
• Evaluate the progress and effectiveness of community development initiatives across the project

4. Deliver programmes

• Lead development of programmes in partnership with the interdisciplinary team
• Manage implementation of programmes
• Evaluation of family and community initiatives and programmes for improvements
• Build professional relationships with students, families, other professionals and stakeholders

5. Uplift professional practice in social work

• Assist team in implementing and improving their self-care plan
• Support professional development of team’s social workers
• Perform audits with adherence to the organisation’s audit framework
• Implement standards of care, organizational health policies, procedures and programmes
• Review models of care and service delivery aligned to evidence-based practice
• Organise crisis management team with partner organisations and agencies

Job Holder Requirements:

• Qualification:
  • Minimum Bachelor’s Degree or Post Graduate Diploma in Social Work from an accredited institution
• Experience: Prior experience of at least 2 years working in a related field
• Preferably a Registered Social Worker with Social Work Accreditation Board
• Other Knowledge / Skills / Attributes:

• Comfortable working independently as well as part of a team, being both client-centered and service-oriented

• Works with ease in an interdisciplinary team, including nurses, therapists and early childhood educators

• Adaptable in a fast-paced environment, with good written and verbal communication skills
• Desires to participate in shaping an early childhood social work intervention model

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

The incumbent performs the role of a digital innovator to create IT-enabled business capabilities to support the PCF strategies. Act as a business analyst to work closely with the business users to articulate business requirements, perform user acceptance test, handle issue management. Also act as a project manager in outsourcing management to execute the project delivery successfully.

• Value-add to customers, i.e. divisions and departments, by providing advice on best practices in exploiting appropriate digital technology, facilitating and supporting customers’ change management process and influencing their alignment with the PCF vision.
• Manage ICT projects throughout the entire life-cycle, from business requirements gathering, prepare project proposals and procurement to implementation, to ensure that projects meet customer’s requirements and are delivered on time and within budget.
• Perform project management in outsourcing environment to ensure that (a) contractual obligations are met and projects are successfully delivered by vendors/service providers; (b) contracts continually meet customer’s needs; (c) vendors’ performance is monitored in accordance to contractual obligations and service-level agreements; and (d) project risks are properly mitigated and managed.
• Monitor issues for proper resolution and closure.
• Develop and enhance customer intimacy to achieve customer satisfaction.
• Conceptualize the use of technology for PCF to improve staff work productivity by proactively engaging business users, document and analyze existing business processes and systems and propose improvements.
• Plan and manage the Enterprise Analytics project for PCF.
• Conceptualize, plan and manage the Redevelopment of HR System project for PCF.
• Conceptualize, plan and manage new projects that the business users have identified under the PCF Digitization plans (such as Home Learning Portal for parents).

Job Holder Requirements:

1. Degree in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
2. At least 3 to 6 years of working experience, with minimum 2 years of relevant experience in business analysis, IT consulting, project management and outsourcing management.
3. Strong business analysis, project management, outsourcing management and people management skills.
4. Proactive, quality-conscious, self-starter with an analytical and methodological mind.
5. Result and customer-oriented with multi-tasking capabilities.
6. Good verbal and written communication, presentation and negotiation skills.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Conduct student assessment and therapy planning

• Conduct physical, psycho-social, discipline specific and impairment-based assessments to determine required therapeutic interventions
• Evaluate history and physical examination findings using clinical reasoning to develop an appropriate student-centric intervention plans
• Formulate student-centred and SMART (Specific, Measurable, Attainable, Relevant, Timely) goals in collaboration with student and relevant stakeholders (ie. teachers, parents, therapy team)
• Select appropriate and specific outcome measures to enable evaluation of therapy progress and outcomes
• Provide therapy recommendations based on evaluation of student’s needs
• Document results of case history taking, assessment results, therapy plans, interventions, goals and outcome measures
• Communicate assessment results, therapy plans, goals and outcome measures to students and other relevant stakeholders

2. Provide intervention and client education

• Adhering to clinical protocols and Standard Operating Procedures (SOPs)
• Provide clinical expertise and consultation for research and education
• Provide interventions for students both in the inclusion and integration setting whenever needed
• Evaluate therapy progress and outcomes using selected therapy outcome measures at regular intervals
• Modify therapy plans based on student’s progress and motivation as well as therapy outcome measures collected
• Formulate discharge plans based on student’s performance in consultation with relevant stakeholders
• Communicate intervention plans, outcome measures, progress and discharge criteria to relevant stakeholders
• Empower students, caregiver and teachers on methods to enhance health, mobility and functions
• Provide student, caregiver and teacher with education and training in self-management
• Prescribe assistive devices and equipment according to students’ needs
• Develop and implement student and caregiver educational materials and training programmes
• Facilitate community integration through collaboration with community partners as required

3. Perform clinical administration and operations

• Oversee inventory management and equipment maintenance required for therapy services
• Recommend preventive and corrective care measures

4. Continuing education, research activities and training

• Participate in continuous professional development
• Implement evidence-based practices in specialty areas of clinical services
• Plan and conduct continuous professional development activities for key stakeholders
• Provide clinical education for students and/or staff
• Develop educational materials and activities to meet the learning needs of students, caregivers and key stakeholders
• Participate in research project

 Job Holder Requirements:

• Qualification:

• Recognised Degree/Master in Physiotherapy

(listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)

• Full registration with the Allied Health Professions Council (AHPC)

• Experience: Prior experience of at least 2 years managing a paediatric caseload
• Other Knowledge / Skills / Attributes:

• Comfortable working independently as well as part of a team, being both client-centered and service-oriented
• Adaptable in a fast-paced environment, with good written and verbal communication skills
• For senior role, applicant should have at least 5 years of clinical paediatric experience, with AHPC supervisor status

 Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities:

1. Plan curriculum and programmes

• Develop and evaluate learning materials and resources to improve quality of learning environments
• Integrate teaching and learning approaches to meet diverse needs of all children
• Evaluate new teaching and learning approaches for application to curriculum and lessons

2. Deliver intervention

• Adhering to clinical protocols and Standard Operating Procedures (SOPs)
• Deliver intervention in collaboration with early childhood educators and transdisciplinary team of professionals, in both inclusive and integration setting whenever needed
• Evaluate effectiveness of intervention, practices, resources and assistive technology to support learning
• Refine classroom management strategies
• Guide review of child’s learning progress, goals and family priorities in coordination with caregivers, early childhood educators, and transdisciplinary team of professionals
• Engage families to enhance child and family outcomes

3. Manage family and community programmes

• Develop family and community initiatives and programmes in partnership with transdisciplinary team
• Evaluate family and community initiatives and programmes for improvements
• Conduct training in evidence-based practices to key stakeholders

4. Continuing education, research activities and training

• Participate in continuous professional development
• Implement evidence-based intervention practices, resources and assistive technologies
• Plan and conduct continuous professional development activities for key stakeholders
• Support the translation of research findings into applications for direct practice
• Develop educational materials and activities to meet the learning needs of students, caregivers and key stakeholders
• Participate in research projects

 Job Holder Requirements:

• Qualification:
  • Diploma in Early Childhood/Child Psychology/Early Childhood/Psychology, and
  • Advance Diploma in Early Intervention (Special Needs)
• Experience: Prior experience of at least 2 years working in a related field
• Other Knowledge / Skills / Attributes:
  • Comfortable working independently as well as part of a team, being both client-centered and service-oriented
  • Works with ease in an inter-disciplinary team, including nurses, social workers, therapists and early childhood educators
  • Adaptable in a fast-paced environment, with good written and verbal communication skills
  • Prior experience working in early childhood classrooms would be a bonus

 Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Key Responsibilities

• Work with form teachers and preschool educators and DSP professional staff to identify children with needs by conducting DSP screening for PCF preschoolers referred for learning/developmental difficulties and present screening outcomes and recommendations to the DSP multi-disciplinary team.
• Provide formal LSEd support packages and in-class support to preschoolers ‘at risk’ or with mild developmental needs
• Work with KKH-DCD (DSP Consultancy Team) and other DSP partners to support the DSP child and his/ her family/ caregivers.
• Provide direct modeling/training or be part of the DSP team training programs to parents, teachers to equip them with strategies to help the child.
• Continue to attend in-house formal and informal training sessions/ opportunities provided by KKH-DCD for DSP team members.

Requirements

• Recognised Diploma in Early Childhood Education. Preferred with Advance Dip in Early Childhood or Degree in Early Childhood
• 3-5 years early childhood teaching experience. Additional experience in EIPIC or Special Education setting an advantage
• Have significant interest in mainstream inclusion and implementation of early intervention strategies
• Training in Sped or early intervention methodologies is an added advantage
• Passionate about teaching preschoolers in different contexts and situations with the view to enhance and motivate their interest to learn
• Good communicator and possess excellent interpersonal skills
• Must have initiative and ability to work independently and yet be a good team player
• An organized and systematic worker
• Equipped to handle six basic core areas (Behaviour; Language, Social Skills, Motor Skills, Parents’ Training and Literacy)

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

Note: We regret to inform that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).