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Operation Executive (Active Ageing)

JOB SPECIALISATION

SENIOR CARE SUPPORT

Job Purpose
The Operation Executive (Active Ageing) delivers operational, administrative, and logistical support to ensure Active Ageing Centres (AACs) function efficiently. Key responsibilities include asset management, enquiry handling, procurement support, documentation, Client Management System Project In-charge, and ensuring operational continuity, including manpower support during staff shortages.

The Operation Executive collaborates with the Head, Active Ageing, Centre teams, and internal stakeholders to uphold operational standards, compliance, and service quality across AACs.

Key Responsibilities

Operations and Centre Support

  • Deliver operational support to Active Ageing Centres to maintain daily continuity and service delivery.
  • Assist centre operations during manpower shortages, including providing on-site support as needed.
  • Coordinate with Centre staff to resolve operational issues, facility needs, and logistics matters.
  • Monitor operational readiness and promptly escalate issues to the Head, Active Ageing.

Asset Management and Asset Tagging

  • Maintain an accurate, current inventory of AAC assets.
  • Conduct asset tagging in line with organisational and finance requirements.
  • Track asset movement, disposal, and replacement, ensuring proper documentation and accountability.
  • Support audits and asset verification as needed.

AAC Enquiries Management

  • Act as the primary contact for AAC-related enquiries from internal and external stakeholders.
  • Log, track, and follow up on enquiries to ensure timely, accurate responses.
  • Escalate complex or sensitive enquiries to the appropriate personnel as needed.

Centralised Procurement and Standard Purchase

  • Support standard purchase processes in collaboration with Admin & Finance (A&F).
  • Track and maintain documentation of purchases with the support of centre staff.
  • Liaise with vendors and internal stakeholders to ensure timely delivery of goods and services.
  • Maintain accurate records for all procurement transactions.

Special Projects and Research Support

  • Assist with ad-hoc special projects assigned by the Head, Active Ageing.
  • Conduct basic research, data collection, and information gathering to support planning and decisionmaking.
  • Prepare summaries, reports, and presentations for management review.
  • Coordinate cross-functional inputs for project implementation as needed.

SOPs, Checklists, and Documentation

  • Support Head of Active Ageing to develop, update, and maintain Standard Operating Procedures (SOPs) and operational checklists.
  • Ensure SOPs and checklists align with organisational policies and funder requirements.
  • Support training and communication of SOPs to Centre staff while monitoring staff adherence to SOPs and suggest improvements.

CaritaHubs Management

  • Support administration and upkeep of CaritaHubs systems and records.
  • Ensure data accuracy, timely updates, and proper documentation.
  • Assist Centre staff with CaritaHubs processes and basic troubleshooting.
  • Generate basic reports from CaritaHubs for operational and management use as needed.

Any Other Duties

  • Perform any other duties as assigned by management to support organisational goals and ensure smooth Active Ageing Centre operations.

Job Holder Requirements:

  • Qualification: Diploma or relevant certification in Business Administration, Operations Management, Social Services, or a related field.
  • Experience:
    • At least 1–3 years of experience in operations, administration, or support roles, preferably in community care or social service settings.

Other Knowledge / Skills / Attributes:

  • Strong organisational skills with attention to detail and ability to manage multiple tasks.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic administrative systems.
  • Good understanding of AI and Technology.
  • Able to work independently as well as collaboratively with teams across centres.
  • Willingness to provide on-site operational support when required.
  • Be able to work in the evening and on weekends when necessary/required.
  • Adaptable, hands-on, and committed to supporting seniors and community services.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

SENIOR CARE SUPPORT

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HR Executive, Talent Management (Permanent / 1-year Contract)

JOB SPECIALISATION

HUMAN RESOURCE

Key Responsibilities:

  • Work with Hiring Divisions on meeting manpower needs
  • Develop, execute and evaluate attraction and recruitment strategies
  • Managing the end-to-end recruitment process, including job postings, sourcing, screening, interviewing and selection
  • Administer and seek to enhance a seamless onboarding process, providing new employees with essential information and resources
  • Prepare Appointment Letters and other HR-related documents with accuracy and confidentiality
  • Liaise with internal & external parties for recruitment related activities
  • Plan and participate in recruitment efforts for e.g., Career Fairs, Walk in Interviews and Virtual Interviews
  • Track, monitor and prepare reports on various recruitment metrics, statistics and strategies
  • Review and develop relevant HR SOPs and policies, circulars etc.
  • Undertake HR projects, recruitment and retention initiatives
  • Support monthly payroll processing and administer funding matters
  • Ensure proper documentation of changes to terms of employment such as transfer, re-designation, re-deployment, salary adjustment, conversion of type of employment, etc.
  • Provide support and advice to employees and line managers on various HR matters
  • Stay updated with employment laws, regulations and HR best practices

Job Holder Requirements:

  • Qualification: Degree or Bachelor’s Degree in related discipline
  • Experience:
    • Preferably with 2 years of HR related experience or equivalent

Other Knowledge / Skills / Attributes:

  • Proficient in Microsoft Office
  • Strong interpersonal and communication skills to effectively interact with stakeholders of all levels
  • Excellent organizational skills with the ability to prioritize tasks
  • Meticulous and an eye for detail
  • Strong and creative in problem-solving
  • Ability to work independently and as part of a team

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

HUMAN RESOURCE

BACK

Assistant Director, Digital & AI

JOB SPECIALISATION

INFORMATION TECHNOLOGY

Purpose

A digital innovator to create digitally enabled business capabilities within PCF. You work in partnership with the business departments to identify operational gaps and solve the business use cases through digital, data, and AI-led solutions, defining business requirements, performing business case analysis, securing project approvals and funds from stakeholders and management as well as managing the project implementation.

 

Key Responsibilities:

  • Have good knowledge of user needs and business operations at functional level as well as cross-functional level. Define new digital/data/AI projects (with a view of end-to-end processes), manage the change for these projects, and obtain buy-in from business users.
  • Lead the business users and spreadhead conceptualizing digital/data/AI projects, define business requirements, perform business case analysis and secure project approvals and funds from the stakeholders and Management.
  • Proactively pilot digital tools and translate business requirements into functional AI/data products that solve business use cases.
  • Manage digital/data/AI projects throughout the entire life cycle, from requirements gathering and procurement to implementation, to ensure that projects meet customer’s requirements and are delivered on time and within budget.
  • Be an Account Manager for digital/data/AI initiatives and requests from the business communities and attain positive customer experience & satisfaction.

Job Holder Requirements:

  • Qualification: University degree in Computer Science, Information Technology, Business Administration or other relevant degree.
  • Experience: At least 10 years’ working experience in IT planning, business analysis, IT consulting, project management or IT outsourcing management

Other Knowledge / Skills / Attributes:

  • Easily build rapport with others and is comfortable communicating and discussing ideas with business users.
  • Good conceptual thinking, planning and organisational skills
  • Be service-oriented, have good communication and inter-personal skills
  • Strong team player who is proactive, quality-conscious and results-oriented

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

INFORMATION TECHNOLOGY

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Assistant Director, Talent & Learning Development

JOB SPECIALISATION

HUMAN RESOURCE

Executive Summary of Job Role

The Assistant Director, Talent & Learning Development will lead the design, implementation, and evaluation of organization-wide learning strategies to build workforce capabilities, strengthen leadership pipelines, and drive service excellence across all PCF entities.

This role reports to Senior Director HR and works closely with HR, Operations, Centre Leaders, and external stakeholders to foster a strong culture of continuous professional growth.

 

Key Responsibilities:

  1. Strategic Leadership
  • Develop and execute a comprehensive Learning & Development strategy that is aligned with the Organisation’s mission and growth plans.
  • Drive workforce transformation initiatives in line with sector regulations and national frameworks.
  1. Learning Framework & Programme Development
  • Design structured career progression pathways for early childhood educators and eldercare professionals.
  • Oversee curriculum design for professional development programmes.
  • Introduce blended learning solutions (e-learning, workshops, coaching, action learning).
  • Ensure compliance with relevant regulatory and accreditation standards.
  1. Leadership & Talent Development
  • Oversee the Talent Development programmes of the organisation, including Succession Planning
  • Develop Leadership Development programmes for all Managerial staff.
  • Build coaching and mentoring capabilities across management teams.
  1. Operational Excellence policies
  • Establish governance structures and quality assurance processes.
  • Monitor training effectiveness using KPIs and learning analytics.
  • Manage department budgets and vendor partnerships.
  • Manage funding agreements and leveraging on various grants.
  1. Stakeholder & External Partnerships
  • Collaborate with government agencies, training providers, and industry partners.
  • Represent the organization in sector workgroups and capability development forums.
  • Strengthen partnerships to enhance funding and professional accreditation opportunities.
  1. Culture & Organisational Development
  • Foster a learning culture that promotes innovation, reflective practice, and service excellence.
  • Lead change management initiatives supporting organisational growth and transformation.

Job Holder Requirements:

  • Experience: At least 10–15 years of progressive experience in Talent and/or Learning & Development, preferably within education, healthcare, social services, or large multi-site organizations.

Other Knowledge / Skills / Attributes:

  • Proven track record in building scalable L&D systems and leadership programmes.
  • Strong understanding of adult learning principles and competency-based frameworks.
  • Experience working within regulated sectors is highly advantageous.
  • Strategic thinker with strong stakeholder management and influencing skills.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

HUMAN RESOURCE

BACK

HR Executive, Employee Services

JOB SPECIALISATION

HUMAN RESOURCE

Key Responsibilities:

(A) Compliance-oriented HR Admin Tasks

  • Ensure eligible employees go through confirmation of appointment process with their superiors and issue confirmation/extension of probation letters to them.
  • Ensure proper documentation of employee movement or changes to terms of employment such as transfer, re-designation, re-deployment, salary adjustment, conversion of type of employment, etc.
  • Follow-up on renewal of contracts for short-term hires and employees on retirement & re-employment contracts.
  • Perform salary benchmarking and propose salary adjustment to Executive Principals/District Heads in accordance with HR Pay policies.
  • Assist in administration of compensation and benefits programme where necessary.
  • Maintain employees’ personnel files and records in electronic form.
  • Conduct HR audit checks at centre as and when required.

(B) Employee Support

  • Provide support and advice to employees on various HR matters such as leave, claims, compensation, benefits, performance management, etc. and resolve the issues accordingly.
  • Provide counseling to staff to address their grievances and/or disciplinary issues where necessary.
  • Provide assistance to line managers in employee grievance handling and disciplinary cases.

(C) HRIS – Leave and Claims Matters Administration

  • Set-up employee’s leave entitlement in system.
  • Resolve employee’s leave entitlement and claims issues in HRMS.

(D) Others

  • Assist in development and implementation of HR policies.
  • Conduct employee briefing for staff who are affected by centre consolidation and conversion.
  • Conduct employee exit interview as and when necessary.
  • Liaise with external agencies as and when necessary.
  • Preparation of reports as and when required.
  • Any other projects or tasks assigned by the management.

Job Holder Requirements:

  • Qualification: Minimally Diploma / Bachelor Degree in HRM or equivalent
  • Experience:
    • Minimum 2 years experience

Other Knowledge / Skills / Attributes:

  • Good knowledge of employment laws and prevailing HR practices.
  • Good communication & interpersonal skills.
  • A hands-on person who is resourceful, well-organized and meticulous with an eye for detail and able to meet tight deadlines.
  • Able to work independently and proficient in multi-tasking.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

HUMAN RESOURCE

BACK

Executive, Business Development (PMD)

JOB SPECIALISATION

PRESCHOOL SUPPORT

Key Responsibilities:

Business Development

  • Assist in market research, competitor analysis, and industry scans to support new business development.
  • Support the coordination of enrichment programme phases, including validation, pilots, scaling, and integration across centres.
  • Support the coordination of standardisation of enrichment communications, registration processes, and parent‑facing information.
  • Track programme uptake, parent feedback, and key learnings to support programme refinements and scale‑up decisions.

Outreach and Engagement

  • Support the planning, development and maintenance of standardised parent communication materials across the parent journey (enquiry, centre tour, enrolment, post‑enrolment).
  • Support alignment of messaging across platforms (PEP, website, collaterals) to ensure clarity and consistency.
  • Assist in developing toolkits including communication guides and parent engagement materials.
  • Support the planning and logistics of parent engagement initiatives such as Open House, Experience Day, and workshops.
  • Coordinate logistics (e.g. collaterals, goodie bags, engagement materials).
  • Assist in gathering feedback, participation data, and basic insights for reporting and improvement.

Job Requirements and Qualifications:

  • Qualification: Degree or Diploma in any discipline. Certifications in related field would be advantageous.
  • Experience: 1–3 years of experience in marketing, communications, and/or business development.
  • Other Knowledge / Skills / Attributes:
    • Strong writing and coordination skills.
    • Detail-oriented with ability to manage multiple tasks.
    • Comfortable engaging stakeholders and supporting ground execution.
    • Comfortable working with data tracking (Excel).
    • Experience in education, service, or parent‑facing environments is an advantage.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

PRESCHOOL SUPPORT

BACK

Senior Executive, Business Development (PMD)

JOB SPECIALISATION

PRESCHOOL SUPPORT

Key Responsibilities:

Business Development

  • Manage relationships with external enrichment partners and vendors, working with internal stakeholders to ensure alignment with PCFSP quality and service standards.
  • Support development of in house enrichment offerings, including programme concepts, implementation considerations, and quality assurance guidelines.
  • Plan and conduct market research, competitor analysis, and industry scans to support new business development.
  • Coordinate enrichment programme phases, including validation, pilots, scaling, and integration across centres.
  • Coordinate standardisation of enrichment communications, registration processes, and parent facing information.
  • Track programme uptake, feedback, and key learnings to inform refinements and scale up decisions.

Strategic Communications & Market Analysis

  • Contribute to organisational playbooks (e.g. standardised communication frameworks and parent experience standards).
  • Support centres in adapting centrally developed tools to local contexts while maintaining consistency.
  • Identify new initiatives and collaborate with the team to implement creative learning experiences for preschoolers.
  • Prepare presentations for internal and external stakeholders.

Outreach and Engagement

  • Develop standardised parent communication materials across the parent journey (enquiry, centre tour, enrolment, post‑enrolment).
  • Assist in developing toolkits including communication guides and parent engagement material.
  • Plan parent engagement initiatives such as Open House, Experience Day, and workshops.

Job Requirements and Qualifications:

  • Qualification: Degree in Business Management or a related field
  • Experience: At least 3 years of experience in similar role
  • Other Knowledge / Skills / Attributes:
    • Experience in enrichment, partnerships, education, or large scale service operations is an advantage
    • Strong project ownership skills, with ability to manage pilots, partners, and cross functional work
    • Strong analytical skills and comfortable working with Excel, dashboards, and insights
    • Confident communicator able to engage internal teams and external partners.

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

PRESCHOOL SUPPORT

BACK

Assistant Manager, Procurement

JOB SPECIALISATION

PROCUREMENT

Key Responsibilities:

Procurement

  • Adhere to the principles of Transparency, Open and Fair Competition, and Value for Money in all procurement activities
  • Execute procurement activities in accordance with the PCF Purchasing Policy and standard procurement procedures
  • Administer tenders including drafting of tender specifications, publication, briefings, responding to enquiries, tender closing, conducting clarifications, evaluations, seeking approval, contracting, etc.
  • Guide and work with PCF divisions, departments and centres to finalise requirements, evaluations, approval papers, etc.

Systems and Processes

  • Administer the procurement system
  • Propose, review and update standard operating procedures
  • Lead spend analysis and demand aggregation projects, and process automation initiatives

Contracts Management

  • Lead the maintenance of the contracts database and issue reminders for contract renewals in a timely manner
  • Lead periodic reviews of the Conditions of Contract, and manage contract disputes resolution

Training

  • Prepare training content, plan and conduct procurement training sessions and centre engagement sessions for PCF divisions, departments and centres
  • Draft and issue procurement advisories and quarterly newsletters

Administration

  • Process vendors registration and respond to enquiries
  • Conduct review of purchase orders and support audits
  • Perform filing and office management
  • Any other duties assigned

Job Requirements and Qualifications:

  • Qualification: Degree with a minimum of 3 years’ relevant working experience or Diploma with a minimum of 5 years’ relevant working experience
  • Other Knowledge / Skills / Attributes:
    • Experience in administering tenders and using procurement systems is a must
    • Proficient in MS Word, Excel and PowerPoint
    • Excellent organising, presenting and writing skills
    • Able to work in a fast-paced environment

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

PROCUREMENT

BACK

Senior Executive/Executive, Internal Audit

JOB SPECIALISATION

INTERNAL AUDIT

Key Responsibilities:

  • Undertake internal audits to ensure the company meets its financial, operational, risk management and compliance objectives
  • Carry out audit review of identified issues through follow-up procedures
  • Identify control deficiencies and make recommendations to improve them
  • Communicate internal audit results with management
  • Play an active role in maintaining and reviewing audit working papers to ensure alignment with organization-wide policies and procedures, keeping them up to date with current legislation and best practices.
  • You will report directly to the Internal Audit Deputy Director and assist the Deputy Director to review and enhance the company’s audit process, procedures and systems

Job Requirements and Qualifications:

  • Qualification: Minimum Degree or professional qualification in Accountancy
  • Experience: Minimum 3-5 years of relevant audit experience
  • Other Knowledge / Skills / Attributes:
    • Fluent in English, both spoken and in writing
    • Attention to detail is imperative
    • Able to undertake work pressure and meet tight deadline
    • Analytical mind with ability to multi-task
    • Excellent communication and interpersonal skills
    • Able to work independently with minimum supervision
    • Proficient in MS Office (Excel / Word / Outlook / Teams)
    • Familiar with audit analytics and visualization tools (e.g. ACL, IDEA, Power BI, Tableau)

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

INTERNAL AUDIT

BACK

Executive, Volunteer Management (1-year contract)

JOB SPECIALISATION

HEALTHCARE

Key Responsibilities:

  1. Volunteer Recruitment, Engagement & Retention
  • Drive volunteer recruitment through diverse channels, including community events, partnerships, social media campaigns, and online platforms.
  • Assist in developing and implementing strategies to enhance volunteer attraction, engagement, and retention.
  • Conduct onboarding, orientation, and training programmes to equip volunteers with the necessary skills.
  • Plan and execute volunteer recognition initiatives, including annual appreciation event, volunteer awards and social media acknowledgements.
  1. Programme Coordination & Volunteer Deployment
  • Work closely with Active Ageing Centres (AACs) and Senior Care Centres (SCCs) to identify volunteer needs.
  • Coordinate and deploy volunteers effectively based on operational needs, volunteer preferences, and availability.
  • Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
  • Provide on-site support for programmes and events, including occasional weekend duties.
  1. Micro-Job Expansion & Implementation
  • Support the expansion of micro-job initiative across centres.
  • Collaborate with centre managers/supervisors and staff to identify and scope suitable micro-job opportunities.
  • Design workflows, role descriptions, and training requirements for micro-job roles.
  • Pilot, evaluate, and scale micro-job initiatives to enhance service delivery and senior engagement.
  1. Stakeholder Management & Partnerships
  • Build and maintain strong, positive relationships with internal stakeholders (centre managers, care staff, admin teams, management) and external stakeholders (volunteers, community partners, vendors).
  • Serve as a key liaison with centres, partners and volunteers to ensure successful volunteer programme delivery and long-term partnership.
  1. Administration & Continuous Improvement
  • Maintain accurate volunteer records, databases, and related documentation.
  • Monitor volunteer performance and engagement, and gather feedback from stakeholders
  • Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
  • Analyse insights to improve volunteer management practices and processes.
  • Coordinate special assignments or projects involving volunteers (e.g., research studies, school collaborations, interviews).
  1. Others
  • Participate actively in ad hoc projects and initiatives (both centre-led and HQ-driven) to enhance service quality and strengthen the PCF Sparkle Care brand.
  • Undertake any other duties as assigned by Management.

Job Requirements and Qualifications:

  • Qualification: Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
  • Experience: Minimum 2 years of working experience in volunteer management, programme coordination, event management, or a related field.
  • Other Knowledge / Skills / Attributes:
    • Strong communication and interpersonal skills
    • Good organisational and project management skills
    • Ability to work both independently and collaboratively in a fast-paced environment
    • Passion for community work and improving the well-being of seniors

Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

JOB SPECIALISATION

HEALTHCARE