I would like to thank Jacqueline who is running the centre so efficiently and successfully through her dedication and commitment to her clients, Darren who meticulously prepares invoices and transport schedules, Siew Yuen for always bringing to my attention my mum’s overall health and physio needs, Catherine, Joe and Charlie whom my mum mentions by name, saying they take good care of her.
Lim Ah Lian (Client’s daughter) PCF Sparkle Care @ Shunfu
I would like to thank Annabelle for her outstanding and caring service towards my mother.
She takes care of her with love from her heart, always cheerful and helpful. I would like to commend her for her compassion and concern.
Patricia Lock (Client’s daughter) PCF Sparkle Care @ Shunfu
The visit to Jewel was very well organised and carefully thought of with the elderly in mind. From the moment they stepped out of the centre, to the bus, the destination, toilet breaks and food; every detail was addressed with much care.
The team work amongst your staff was superb. They ensured the elderly were happily engaged, they shared jokes and had friendly chats. They scouted picture moments, snapped dozens of pictures for the elderly to capture the special memories; ensuring no one was missed out.
One point I took away that reinforces why you are so great at what you do is when your staff said “when I first joined, our manager said we must treat the elderly as our parents”. With that said and ingrained into the caregivers within your centre, we entrust our parents with you, knowing you always have their best interest in mind.
Lim Kim Hong (Client’s daughter) PCF Sparkle Care @ Changi Simei
I just wanted to express my heartfelt gratitude to your entire Physiotherapy and Occupational Therapy Team for their exceptional service in taking good care of me and for their patience and understanding during the rehabilitation exercises. All these have helped me to regain my full strength in less than three months to recover from the surgery. My level of mobility has improved tremendously and the pains have gradually subsided.
Thank you once again to the great team for the wonderful care during the physiotherapy sessions and for making the treatment bearable. Best wishes!
Mohamed Rafik Bin Mohamed Noor (Client) PCF Sparkle Care @ Changi Simei
Staff are very responsible and friendly towards all patients and patient’s family members. I appreciate all the staff for their kindness towards the patients, treating them like their family. Thank you all.
Irene Lim Chai Hoon (Client’s spouse) PCF Sparkle Care @ Changi Simei
It has been a year since my mother has been to Sparkle Care and I would like to take this opportunity to express my sincere gratitude to you and your wonderful staff for providing a high level of professional eldercare service. Initially, my mother was apprehensive about going there but with the care and kindness shown by your staff, she quickly settled down and started to enjoy the many activities offered. Since then, she has been looking forward to be there every day to see all her friends and the centre staff who are all so friendly and caring. She finds the activities interesting, especially the singing sessions, which she thoroughly enjoys. She also enjoys the painting sessions, the outings organised by the centre and many other programmes. All these have helped my mother to lead a meaningful, active and healthy lifestyle. Please continue with the good work to provide the seniors with quality health and social care services.
Thanks once again for a job well done!
Chiew Shung Hon (Client’s son) PCF Sparkle Care @ Changi Simei
Ever since my mother joined Sparkle Care @ Changi Simei, she is really a changed person. She looks radiant and is happy. When she comes home, even up to today, she will tell me that the people in Sparkle Care are very caring, understanding and helpful. I am happy that at least I can go to work without worrying about my mother. She is in good hands at Sparkle Care. I would like to mention that people like Centre Manager Chan Wing and Senior Nurse Connie; and Care Specialists like Annie, Cheryl, Joe, Chris and many others are excellent and dedicated staff at Sparkle Care. The front desk admin staff like Melody Tan and Hwee Yuen are very friendly, polite and helpful.
Thank you very much to all the staff at Sparkle Care @ Changi Simei.
Shirley (Client’s daughter) PCF Sparkle Care @ Changi Simei
I find that I have learned many programmes like art and craft, table games and physical exercises. I have also made friends with many other senior members. The staff at Sparkle Care @ Yew Tee are very friendly, helpful and caring; especially Centre Manager Mdm Chua Mui Leng. She is a very lovable and intelligent lady who is also very good at organising birthday parties, X’mas party and Chinese New Year gatherings.
Mdm Long Geok Chan (Client) PCF Sparkle Care @ Yew Tee
Centre manager Ms Chan Wing is a fantastic leader and role model in the way she treats the seniors with warmth and care; and the way she runs the Centre, structure the program and always finding ways and means to engage the elderly (which we know is no easy task especially for those with Dementia and language barrier). Despite her busy schedule, she never fails to provide status update on my mom and always seeks feedback to improve the Centre. My mom was hospitalized a couple of times and Chan Wing never failed to call up to enquire about her condition. She also provides very good suggestions and advice; all for the benefit of her clients.
Lim Kim Hong (Client’s daughter) PCF Sparkle Care @ Changi Simei
Our brother, Chong Huat, lacked proper guidance for his daily habits all this while. He usually feels uneasy if he is in an unfamiliar environment for more than half a day. However, we have observed a significant improvement in his behaviour within a short span of one month since going to the Day Care Centre in Sparkle Care @ Yew Tee. He used to gobble his food at home during his meals which will result in a messy table afterwards; but we do not see that anymore. We recognise the team’s collective efforts and guidance to improve his daily habits and making him more independent. We would like to compliment the team who was responsible for the care of Chong Huat.
On behalf of my brothers and sisters, we will like to express our heartfelt appreciation and gratefulness to the care team and staff of Sparkle Care @ Yew Tee for the care, patience and professionalism shown to my brother during his stay at the Day Care Centre.
Geok Mui (Client’s sibling) PCF Sparkle Care @ Yew Tee
Credit to all staff of Sparkle Care for showing patience, care, love and hard work in taking care of my mum. My mum really likes going to the centre every morning earnestly and also keeps on praising how friendly the centre staff treat her. In fact, she looks forward to go there every morning. Thanks for cheering my mum’s mood every day and making her stay there memorable. I also want to thank Wendy Lim from the Rehab Service for helping my mum exercise twice weekly. She has now improved her walking. Thank you all!